Refund and Returns Policy

Welcome to verinzo.com.
We value our customers and want to make sure you are fully satisfied with our IPTV service. Please read our refund and return policy carefully before making a purchase.

1. Digital Service Notice

Our IPTV subscriptions are digital products. Once your account has been activated and the service delivered, it is considered used. Therefore, we cannot offer refunds for subscriptions that have already been set up and delivered.

2. Refund Eligibility

You may request a refund only under the following conditions:

• The service was not delivered to you within 24 hours of payment.

• The subscription details provided are invalid or do not work, and our support team cannot resolve the issue.

• Duplicate payments made by mistake.

Refunds will not be granted if:

• The service was delivered successfully.

• You experienced issues caused by your device, internet connection, or third-party applications outside of our control.

• You changed your mind after activation.

3. Free Trial

We provide a Free Trial option so you can test the service before purchasing. This ensures that you are satisfied with the quality and compatibility of the service with your device and internet connection.

4. Support & Troubleshooting

If you encounter any issues with your subscription, please contact our support team. We will do our best to resolve the problem as quickly as possible. Most issues can be solved without the need for a refund.

5. How to Request a Refund

To request a refund (if eligible), please contact us at:

• Email: support@verinzo.com
• WhatsApp: +1 332 777 3928

Include your order number, payment method, and a clear description of the issue.

6. Chargebacks

If a chargeback is filed without first contacting our support team, your account may be permanently suspended. We encourage customers to reach out to us directly to resolve any concerns.