Support
We are here to help
WhatsApp and Telegram reach us fastest. Email works too, and the tutorials cover most of what people write in about. We are at the keyboard Monday to Saturday, 09:00–20:00 GMT+1, and every message gets an answer within one business day.
The quickest way to reach a person — for help, or to get a device activated.
Open WhatsAppPrefer to write? Send us your MAC address and what you are seeing, and we will pick it up.
support@verinzo.com
Whichever you use, having your MAC address to hand gets you answered in one round rather than three.
Write to us
Everything above leaves this site. This does not: it opens a ticket, we answer by email, and there is a record of it either way.
Before you write
Most questions already have an answer in the tutorials or the FAQs. Worth a look — it is usually faster than waiting on us.