← All tutorials
Using the app

Watching live TV

Where the channels are, and the two ways to browse them.

Open Live TV from the home screen. Your provider's categories are down one side and the channels in the selected category beside them.

Two views

  • Preview and guide — a small player keeps running while you look through the list, with what is on now beside each channel.
  • Channel list only — just the list, which is faster to move through on an older box.

Switch between them from the live screen. Use whichever suits the device; on a slow box the list-only view is noticeably quicker.

While a channel is playing

Press OK (or tap the screen) for the controls:

  • Channels — the channel list, without leaving what you are watching
  • Audio — a second language, when the stream carries one
  • Subtitles — subtitle tracks, when the stream carries them
  • Aspect — Fit, Stretch or Zoom, for a picture that does not fill the screen
  • Quality — where the stream offers more than one
  • Info — what is on now, and what is next

Favourites

Press and hold a channel — or use Favorite in the player — and it joins your favourites list, reachable from the home screen. Favourites live on the device, so each device keeps its own.

Send us a message and tell us which step you are on — it saves a round of questions.

Contact support