Your first launch: MAC address and device key

Open the app once. It registers itself and puts two values on the home screen:

• the MAC address — twelve characters in pairs, like 1A:2B:3C:4D:5E:6F
• the device key — a short code beside it

You need both to activate the device here on the site.

They do different jobs

The MAC address identifies the device. It is not a secret — it is the kind of thing printed on the back of a router.

The device key protects it. It is the part that proves the device is yours, so keep it to yourself and do not post it in a group chat when asking for help.

If the app does not show them

The first launch has to reach our server. If it cannot, there is nothing to show yet:

1. Check the device is actually online — open a browser or another app on it.
2. Close VERINZO completely and open it again.
3. If it still will not, see error messages for the exact wording you are seeing.